Login failed
Login failed at the service you tried to access. Please see below for possible reasons and actions.
Identification failed
The service that you tried to access did not get all required attributes for identification and/or personalization.
This may be because KTH does not have this information or that the log in service at KTH is not configured to release those attributes to the service you tried to access.
Please contact KTH IT-support and include the name of the service you tried to access, any missing attributes if you know what they are (the service may have informed you) and, if possible, a screenshot of the error message at the service (including the address bar at the top of the web browser) and also of this message.
IT-Support for students and employees.
Authentication error
The service you tried to access failed during the authentication stage.
This may be because it requires additional steps which did not occur during login (such as using a second factor). Please try again.
If you cannot resolve the issue yourself, please contact KTH IT-Support and include the name of the service you tried to access, any error information given by the service and, if possible, a screenshot of the error message at the service (including the address bar at the top of the web browser) and also of this message.
IT-Support for students and employees.
Insufficient privileges
The service that you tried to access requires privileges that you do not have.
Typical requirements include:
A confirmed user account, or "high" identity assurance level (AL)
Affiliation
Some specific entitlements
If you think you should have access, please contact KTH IT-Support and include the name of the service you tried to access, any privileges that were noted as missing and, if possible, a screenshot of the error message at the service (including the address bar at the top of the web browser) and also of this message.
IT-Support for students and employees.
Access error
An error occurred when accessing the service.
If you think you should be able to access the service, please contact KTH IT-Support and include the name of the service you tried to access, any error information given by the service and, if possible, a screenshot of the error message at the service (including the address bar at the top of the web browser) and also of this message.
IT-Support for students and employees.